Privacy

1) Privacy Policy (GDPR/UK)

Controller: Falcon Books Publishing (“we”, “us”).

What we do

We provide publishing and related services to authors and sell digital/physical books and services via FalconBooksPublishing.com (the “Site”).

Personal data we collect

• Identity & contact: name, email, phone, postal address, billing details.
• Transaction data: orders, invoices, payment status (we don’t store full card numbers; Stripe processes payments).
• Usage & technical: IP, device, pages viewed, and analytics.
• Communications: support messages, form submissions.

How we use data

• To provide and bill for services, fulfill orders, manage accounts, prevent fraud, provide support, send essential service emails, and (with consent where required) send marketing you can opt out of anytime.

Legal bases (UK GDPR)

• Contract (Article 6(1)(b)) to deliver services you request.
• Legitimate interests (6(1)(f)) for site security, fraud prevention, and improving services.
• Consent (6(1)(a)) for marketing and non-essential cookies.
• Legal obligation (6(1)(c)) for tax/accounting.

Payments

We use Stripe to process payments. Stripe acts as an independent controller for certain processing; see Stripe’s privacy notice. Stripe

Sharing

• Processors: hosting, email, analytics, customer support tools strictly under contract.
• Legal/compliance: where required by law or to protect rights.

International transfers

Where we transfer data outside the UK/EEA, we use appropriate safeguards (e.g., Standard Contractual Clauses).

Data retention

Keep only as long as needed: typically [6 years] for tax records; shorter for support/analytics unless you request deletion sooner (where applicable).

Your rights

Access, rectification, deletion, restriction, portability, and objection; withdraw consent at any time.
Contact: [falconbookspublishing@gmail.com]. You can complain to the ICO if unresolved. ICO

Children

Our services are not directed to children under 13; we don’t knowingly collect children’s data.

Contact

[Data Protection Contact / DPO if appointed] · [Address] · [Email]. Falconbookspublish@gmail.com